West Loop Daycare/Boarding Facility

Pick-Up/Drop-Off:
Monday-Friday 7am-9pm
Saturday and Sunday 8-10am or 4-6pm

Dogs leaving after 10AM are charged an additional $24/dog(s) for daycare.

Our Lakeview Facility provides a free Mid-Day Pet Shuttle between stores on weekdays.
You must Drop-Off by 10am and Pick-Up after 4pm.

Urban Out Sitters would like to personally greet you and your dog to discuss overnight boarding accommodations. We are the only place in Chicago that is fully staffed every hour of the day with 24hour Cage-Free Boarding.

Our play groups range in size, consisting of small breeds, puppies, and larger breeds. We structure groups by size and chemistry - strategically placing a dog within the right setting to maximize better socialization. Every dog is tempermant tested to determine placement within either group. By allowing a cage-free enviornment, it is vital for us to enroll well-adjusted, non-aggressive dogs and control each play groups dynamic.

Amenities:

24hour Cage-Free Boarding

Breakfast, Lunch, Dinner or Scnacks

Outside Play Area

Departure Bath, Nail Trimming or Brush Out

Webcam Access

Separate Small Dog and Large Areas

Retail Shop: Food Treats and Toys

Tours are available at our boarding center.

West Loop Daycare/Boarding Facility -  Monday-Friday

You can submit an online application or stop into our West Loop facility.

Arrival
We have two different ways dogs arrive into our facilities. Clients drop-off or utilize our transportation service. As soon as our doors open, we are immediately ready for our visitors to have a full day of play, stimulation and romping with playmates. Every dog arrives for Day Care pulling their way into our facility.

Clients must provide a breakfast, lunch, dinner or snack and we will administer all feedings separate to avoid possible food aggression. (We prefer zip lock bags, along with your pets name, date and feeding written on them)

Every dog is escorted into the facility. Clients may choose to take or leave their dog's lead, harness or doggie coats for us to manage. We will keep them organized until your return. We do ask that every dog wears a collar with tags. 

Activity
Every dogs energy and play is different - some run, play, wrestle, chase, play hide and seek, snuggle up together, or simply hang out with their friends and our staff. Some take naps by their own free will; while others take advantage of a full day to play. We always have some form of activity in motion. Clients may watch their dog on our webcams to observe their dog's activity.

During the day, we constantly supervise our dogs by a team of trained and experienced attendants. Their main responsibility is to watch play activity, monitor for safety, and supply continuous access to drinking water. It is important for them to notate any abnormal behavior, digestive issues, early onset of illiness, changes in mood, or signs of fatigue. When we notice a change in one of "our" dogs' behavior, we're the first to let the owner know.

Even with our constant cleaning regime within our facilities - every attendant knows the importance to keep a dog clean. We do baths or brush outs so each dog is presentable to go home. We know that even the hardcore player has a bad fur day. Clients may request a departure bath or nail trimming for their dog(s).

Cage-Free Overnight
We are a 24hour Cage-Free Boarding Facility. We allow each dog to roam freely during their entire boarding experience with us. By the later hours, dogs begin to settle down to rest for the evening - much like a big slumber party. At Urban Out Sitters an overnight attendant is on-site to supervise the dogs for the whole evening.

Advantages:

No extra charges for Rooms, Suites or Glass Enclosures.

Cage-Free contibutes to a Stress-Free Environment.

Full access to entire Facility and Outside Play Area. 

Clients may supply their own bedding, we provide blankets for dog(s) to lay upon. Clients can request to have their dog crated for the evening. 

Departure
We have two different ways dogs depart our facilities. Clients pick-up or utilize our transportation service. Every dog leaves from a full day of play, stimulation and romping with playmates.

Every dog is escorted from the facility. If a client left their dog's lead, harness or doggie coats for us, we will assist with dressing.

At the end of a boarding experience, our hope is your best friend will be tired from the experience. We are sure after a return from traveling - you'll enjoy a more peaceful evening at home to unwind. 

Owners must supply enough food for the duration of their dog(s) vacation.
Please allocate the proper amount of food or treats for each meal

Separate meals into clear zip lock bags - with pet(s) name and feeding time (AM or PM).

Please do not submit large bags of food or containers.
There is a $5.00 surcharge for food to be separated.

All feeding is done separately.

Owners must supply medicine for the duration of their dog(s) vacation.

Be sure medication is clearly marked with proper administering instructions.

Clients are welcome to provide a blanket.
Urban Out Sitters cannot guarantee they will be returned in the same condition.

Drop-Off before 10am (M-F) at Lakeview location - 3241 N. Dayton St.

A complimentary service between stores; this service is designed to help transport dogs between our locations. Dogs are transported to our West Loop location, 729 West Randolph St.

Pick-Up after 4pm (M-F) at Lakeview location - 3241 N. Dayton St.

Clients can arrange to have their dog(s) returned to the Lakeview location for pick up. Dogs leaving after 10AM are charged and additional $24/dog(s) for daycare. (Note: to avoid this charge; clients are responsible for making their own travel arrangements to Pick-Up before 10AM at the West Loop location).

Weekend Shuttle Service

If a client needs to Pick-Up on a weekend; they are responsible for making their own travel arrangements. Mid-Day Pet Shuttle in only available Monday - Friday.

Regular Pet Taxi Service

If client needs Drop-Off and Pick-Up only for boarding; we offer a Pet-Taxi Service $20/each way. Available only on weekdays

Urban Out Sitters can personally greet you and your dog (optional) to discuss services.
To begin the process you may visit the location that is nearest to you. Tours are done:

West Loop Daycare/Boarding Facility -  Monday-Friday, 7am-9pm
Located a half a block East from the corner of Halsted and Randolph.

Lakeview Daycare Facility - Monday-Friday, 7am-7pm
Located a half a block North from the corner of Belmont and Clark, between Clark and Halsted on Dayton St

Urban Out Sitters must have current vaccine information on file. For your understanding, we think it's best to educate everyone the necessity for every dog to be current on their vaccines.

To avoid possible outbreaks, all clients must supply Urban Out sitters with a current list of vaccines for their pet(s) before service begins. As you may know, there is no fool proof way to keep every dog 100% safe - but their vaccines aid to protect your pet(s) by triggering a defense within cohabitating dog spaces from spreadable contagion.

Vaccinations required: Rabies, Bordetella, DHLPP, yearly Fecal Exam.

Each dogs vaccines expire on different dates; Urban Out SItters implements proof of vaccination requests for each client to update their pet(s) information. You may drop-off vaccination copies at time of service; or have your preferred vet fax a copy to: 312-277-0911. Remember, dogs in good health has a more rewarding and restful boarding/daycare experience.

All dog(s) must be neutered by 5-7 months of age.

Urban Out SItters is happy to assist with your service request. Clients may either call a
UOS location within hours of operation or utilize our reservation line. An email confirmation
will be sent to guarantee your service is booked.

To Request, Change, Reschedule or Cancel Service:

Contacting Locations:
Main: 312-651-7387 
West Loop: (x)7040
Lakeview: (x)7070

24 hour Reservation Line:
Main: 312-651-7387
Reservations: (x)7021

Requesting Service less than 24 hours:
We recommend you contact our office and speak to someone directly when booking service less than 24 hours. After hours overnight coorespondance via email or voicemail cannot guarantee next day service.